Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,835 questions
Web client: escape key intercepted by web browser instead of being sent to remote desktop
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Pete D
0
Reputation points
I'm connecting to AVD with the web client using Raspbian Linux running on a Raspberry Pi 4, using the Chromium browser (version 92.0.4515.98). It mostly works okay, with some minor issues. But one significant issue that really disrupts one's workflow is that pressing the Escape (Esc) key causes the full-screen session to drop back to windowed mode, instead of the key being sent to the active remote session where I want it to be seen.
Is there a setting, or maybe a different key sequence to use instead of Esc, to get this to work? Obviously I'd much prefer for the Esc key to just do the right thing and not change the full-screen mode I'm working in, but any reasonable work-around would be welcome too.
Azure Virtual Desktop
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vipullag-MSFT 26,487 Reputation points Moderator2023-05-29T05:57:38.86+00:00 Hello Pete D
Firstly, apologies for the delay in responding here and any inconvenience this issue may have caused.
This issue needs deeper investigation. Support team will be able to check and help on this. I would recommend you to open a azure support case.
If you don't have a support plan enabled on your subscription, I request you to send an email to AzCommunity@Microsoft.com with Subject as "Attn:Vikas" referencing this thread along with your subscription ID. I can then enable your subscription with a one-time free technical support.
Once the issue is resolved, request you to post the resolution here for the benefit of community.
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VasimTamboli 5,215 Reputation points2023-05-29T07:33:17.72+00:00 The issue you are experiencing with the Escape (Esc) key being intercepted by the web browser instead of being sent to the active remote session can be resolved by changing the key mapping or using a different key sequence. Here are a few suggestions:
Modify Key Mapping: Check if there is an option in the web client or the remote desktop software to modify the key mapping. Look for settings related to keyboard input or key remapping. You may be able to configure the web client to send a different key combination to the remote session instead of the Escape key.
Use a Different Key Sequence: Instead of using the Escape key, you can try using a different key combination that performs a similar function in the remote session. For example, you can use Ctrl + [ or Ctrl + C as alternatives to the Escape key, depending on the specific application you are using within the remote session. These key combinations are often used as substitutes for the Escape key in terminal-based applications.
Browser-Specific Solutions: Since you are using the Chromium browser, you can try using browser-specific solutions to prevent the Esc key from being intercepted. One option is to install a browser extension or plugin that allows you to customize key mappings or disable certain key behaviors. Look for extensions specifically designed for managing keyboard shortcuts or key mappings.
Alternative Remote Desktop Client: If the above suggestions do not resolve the issue, you can consider using a different remote desktop client instead of the web client. There are several standalone remote desktop applications available for Linux, such as Remmina, Vinagre, or NoMachine, which may provide better control over keyboard input and key mappings.
Try these suggestions and see if they help you overcome the issue with the Escape key being intercepted by the web browser. Remember to check the documentation or support resources for the specific web client or remote desktop software you are using for any additional guidance on key mappings and customization options.
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