sccm summarization not updating

Question

Hi,

I build new sccm server and added few server onto this new sccm server but none of them are running any updates which are installed or missing. its been more then 24 hours

I have configure client policy to update every 2 hours

Answer 1

Hi @lalajee, 

Thanks for your feedback and sharing. We're glad that the question is fixed now. Here's a short summary for the problem, we believe this will help other users to search for useful information more quickly. It's appreciated that you could click "Accept Answer" to the reply.

Problem/Symptom:
SCCM summarization not updating in Software Library\Software Updates\All Software Updates window.

Solution/Workaround:
The GPO points to the old WSUS server.

Thanks again for your time! Have a nice day!

Best regards,
Cherry

Answer 2

Hello,

First, you will find the policies regarding Software Updates under the following tab:

For client troubleshooting, please refer to the following logs present under "%WINDIR%\CCM\Logs":

• WUAHandler.log
• UpdatesStore.Log
• UpdatesDeployment.log

Regards,

Youssef Saad | Blog: https://youssef-saad.blogspot.com/ | LinkedIn

Answer 3

Hi @lalajee,

According to the screenshot your provided, the “Percent Compliant” is shows as “0”. Please help check the “Statistics”, what is shown in that? Is it “Unknown”?

It may be caused by the client haven't reported back due to some reasons (offline or having communicating issues with MP).

Besides, please help check your "Client Activity” from Assets and Compliance\Devices to see if the client status is normal?

This is my screenshot for your reference:

Looking forward to your reply!

Best regards,
Cherry

Answer 4

I found the issue, we have an gpo which is pointing to old wsus server.