sccm summarization not updating

lalajee 1,811 Reputation points
2023-05-23T15:25:47.8533333+00:00

Hi,

I build new sccm server and added few server onto this new sccm server but none of them are running any updates which are installed or missing. its been more then 24 hours

I have configure client policy to update every 2 hours

User's image

User's image

Microsoft Configuration Manager Updates
Microsoft Configuration Manager Updates
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
971 questions
Microsoft Configuration Manager
Accepted answer
  1. CherryZhang-MSFT 6,481 Reputation points
    2023-05-25T02:40:24.32+00:00

    Hi @lalajee, 

    Thanks for your feedback and sharing. We're glad that the question is fixed now. Here's a short summary for the problem, we believe this will help other users to search for useful information more quickly. It's appreciated that you could click "Accept Answer" to the reply.

    Problem/Symptom:
    SCCM summarization not updating in Software Library\Software Updates\All Software Updates window.

    Solution/Workaround:
    The GPO points to the old WSUS server.

    Thanks again for your time! Have a nice day!

    Best regards,
    Cherry

    0 comments

3 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Youssef Saad 3,401 Reputation points
    2023-05-23T19:51:55.9733333+00:00

    Hello,

    First, you will find the policies regarding Software Updates under the following tab:

    User's image

    For client troubleshooting, please refer to the following logs present under "%WINDIR%\CCM\Logs":

    • WUAHandler.log
    • UpdatesStore.Log
    • UpdatesDeployment.log

    Regards,

    Youssef Saad | Blog: https://youssef-saad.blogspot.com/ | LinkedIn

  2. CherryZhang-MSFT 6,481 Reputation points
    2023-05-24T06:20:45.8133333+00:00

    Hi @lalajee,

    According to the screenshot your provided, the “Percent Compliant” is shows as “0”. Please help check the “Statistics”, what is shown in that? Is it “Unknown”?

    It may be caused by the client haven't reported back due to some reasons (offline or having communicating issues with MP).

    Besides, please help check your "Client Activity” from Assets and Compliance\Devices to see if the client status is normal?

    This is my screenshot for your reference:

    1

    Looking forward to your reply!

    Best regards,
    Cherry

    0 comments
  3. lalajee 1,811 Reputation points
    2023-05-24T23:04:42.5966667+00:00

    I found the issue, we have an gpo which is pointing to old wsus server.