"status": 404, "message": "File Not Found\r\nclientRequestId:

Developer 0

Hii everyone ,

I would request you help in identifying the root of the error.

I am supporting DocuSign. It is a e signature application .

I have designed a flow in power automate which would trigger when document gets completed. After that I am using "Get envelope documents"(to get documents) then I am using "Create File" of sharepoint (to create file in SharePoint site) and then flow run URL and send a email action are present in flow .

Sometimes flow fails in "Create File " action of sharepoint . The error message is

 "status": 404,
  "message": "File Not Found\r\nclientRequestId: 968170ef-4dfa-4d89-a406-15fbaed30cfa\r\nserviceRequestId: 968170ef-4dfa-4d89-a406-15fbaed30cfa"
}

Anyone knows how to solve this error ?or root cause ?

Developer 0 Reputation points

2023-05-23T17:31:33.2466667+00:00

Flow image

Flow Diagram .png

Error Image
Emily Du-MSFT 41,946 Reputation points Microsoft Vendor

2023-05-24T06:38:14.0133333+00:00

Could you provide detailed steps of this flow?
Lakshman Pillai 0 Reputation points

2023-05-25T10:35:27.2633333+00:00
Hii @Emily Du-MSFT

Sure, As I already said I am supporting DocuSign . I have been assigned a task to design a flow which would trigger when envelope gets completed.

To do this I used 1 Trigger ( When envelope status (to completed )) and 4 action items ("Get envelope Document" , "Create File", Flow run URL, Send a mail to users )

Here is the detailed explanation of items

When an envelope status changes

This is trigger provided by DocuSign . This will only work on the specific event . Here specific event is "Completed". In other words this will only trigger when envelope gets completed.

Get Envelope Documents

As the name itself suggest , with this action item , we can get the details of the envelope like Account , Envelope ID , Certificate of Completion ,.

Create File

Once we get the details of documents / envelope we need to create a file in SharePoint . For that purpose we have this action item i.e. Create file which would create file .

Under create file we have fields like

Site address where we need to add our SharePoint site

Folder path where we specify the folder path to save the file

File Name - The name of file . Here we have added the name of the file should look as Sender'sName_Subject_EnvelopeID

and lastly we have file content . But here we are facing error . I am receiving error as

{ "status": 404, "message": "File Not Found\r\nclientRequestId: 20c8e720-8044-4828-8516-402da8b6daf6\r\nserviceRequestId: 20c8e720-8044-4828-8516-402da8b6daf6" }

Please note that this error is not happening in every flow . Only some flow are facing this error .

Run Flow URL - This action item captures the flow URL . We added this action because it would be helpful for us to locate the failed flow easily .

Send Mail - As the name suggests , this action and run flow URL will only work if the create file action fails . Basically this action will notify us if the flow gets failed