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My authenticator app is not working
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 13%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Isabella Tiger
0
Reputation points
Hello,
I am writing for help. I just got a new phone but I'm having trouble with the authenticator app to sign in to a college blackboard. On my old phone it was working but on my new one it is not. I have downloaded it, transferred, and have even deleted the account and signed back in. What can I do to fix this?
Microsoft Security | Microsoft Authenticator
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