Dell Latitude Dock WD19 WinPE Media disconnected

Ludovic Besançon 0 Reputation points

We bought for the first time Dell Latitude without Ethernet port.

We use our docks WD19 to deploy them.

We change nothing in BIOS

But deployment failed.

F8 show that there is a network problem : Media disconnected.

When we boot on a generic WinPE, we got an IP address (saw with ipconfig)

But if we wait 2 minutes and do ipconfig again we got : Media disconnected.

We used ADK 11 and the WinPE11.0-Drivers-A00-5DWN3.CAB from Dell to build our Generic WinPE

BIOS is very complexe to understand.

Is there modifications to do before using WD19 ?

Because I tried with a HP USB-C Ethernet Adaptor and I got no problems !

Thank you for your help.


Microsoft Deployment Toolkit
Microsoft Deployment Toolkit
A collection of Microsoft tools and documentation for automating desktop and server deployment. Previously known as Microsoft Solution Accelerator for Business Desktop Deployment (BDD).
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  1. Micheal Brock 5 Reputation points

    I cannot attest to using a dock but we have the same environment with many Dell devices that don't have Nic ports. We use the USB-C dongle to ethernet and it works just fine and have had no issues. We do make sure to enable boot from USB in the BIOS but other than that it has been a great success!

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  2. Simon Ren-MSFT 17,366 Reputation points Microsoft Vendor


    Thank you for posting in Microsoft Q&A forum.

    1,Similar threads for your reference. It's suggested that you contact Dell support to make sure the Dock WD 19 is supported for PXE boot.

    SOLVED: Cannot PXE Boot From Dell Dock

    SOLVED: Dell Latitude 7400 Will Not PXE Boot

    2,You can follow the Dell articles to configure the BIOS settings to have a try.

    How to Implement PXE Booting from USB-C and Thunderbolt Ethernet Adapters

    Dell WD19 Series Dock BIOS Settings and Driver Installation for Troubleshooting

    Thanks for your time. Have a nice day!

    Best regards,


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