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Developer Support charge

Isaac Kolensie 0 Reputation points
2023-05-25T23:05:21.35+00:00

Why was I charged Developer Support when I signed up for pay-as-you-go?

This Microsoft Azure Support was not option but I was charged $29 for it.

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  1. Harpreet Singh Matharoo 8,426 Reputation points Microsoft Employee Moderator
    2023-05-26T11:29:06.9233333+00:00

    Hello @Isaac Kolensie

    Thank you for reaching out. If this was an accidental Support plan purchase, then I would request you to please raise an Azure Billing Support Request from Azure Portal. Billing team should be able to help you in cancelling the Support plan and issue a refund if possible.

    For more details around how to raise a support request, please review following article: https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

    I hope this helps. Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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