SharePoint 2019 on prem Search Service Access Denied

Patrick Brown 0 Reputation points
2023-05-27T05:21:31.0366667+00:00

I have been over many different idea's and changes when trying to fix this issue.

The actual crawler has not had a problem in getting the data from the site collections with in SharePoint.

But no matter what settings I put for what ever reason no user can actually use the search bar. Screenshot_4

There is no errors in the event viewer or the ULS logs.
Its just simply saying access denied when a search is conducted on any site collection.

Any ideas or advice would be appreciated. FYI this did work for over 2 years before breaking, but i have no idea why or what caused it to break.

Things tried:
Rebuilding the search service completely
Re crawled 8 times
Changed the registered account to a new one same out come
made sure everything was up to date

SharePoint Server
SharePoint Server
A family of Microsoft on-premises document management and storage systems.
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SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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  1. Haoyan Xue_MSFT 20,266 Reputation points Microsoft Vendor
    2023-05-29T06:59:33.2633333+00:00

    Hi @Patrick Brown ,

    Thanks for your reply. 

    This problem is really weird. It is hard to troubleshot this issue via community, we suggest you open a ticket from Microsoft for further help. 


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