How to fix System_Microsoft-Windows-Kernel-Power_41 on lenovo laptop

Question

Hi,

I have a Lenovo yoga 7 with Ryzen processor. I've not done any sort of modifications but it seems to be rebooting at random times. I'm trying to understand what the issue is so i could perhaps try to fix it.

I've found some Critical events that seems to quarilate with the reboot times.

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          5/27/2023 11:15:06 AM
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (70368744177664),(2)
User:          SYSTEM
Computer:      
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>9</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2023-05-27T18:15:06.7514450Z" />
    <EventRecordID>32910</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer></Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">16</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">163</Data>
    <Data Name="CsEntryScenarioInstanceId">8</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    <Data Name="CsEntryScenarioInstanceIdV2">520</Data>
    <Data Name="LongPowerButtonPressDetected">false</Data>
    <Data Name="LidReliability">false</Data>
    <Data Name="InputSuppressionState">0</Data>
    <Data Name="PowerButtonSuppressionState">0</Data>
    <Data Name="LidState">1</Data>
  </EventData>
</Event>

Answer 1

Hi kenneth buttler

you have two solutions to try:

Random reboots can be caused by various factors, including hardware or software issues. To troubleshoot and resolve the rebooting problem on your Lenovo Yoga 7, you can follow these steps:

Check for Windows Updates: Make sure your Windows operating system is up to date. Go to Settings > Update & Security > Windows Update and click on "Check for updates" to install any available updates.

Update Device Drivers: Outdated or incompatible device drivers can cause stability issues. Visit the Lenovo support website or use Lenovo Vantage (if installed) to update the drivers for your specific model. Pay attention to drivers related to the chipset, graphics, and power management.

Run System File Checker: The System File Checker (SFC) tool can scan and repair corrupted system files that might be causing the issue. Open the Command Prompt as an administrator and run the command "sfc /scannow". Let the scan complete, and if any issues are found, the tool will attempt to fix them.

Check for Overheating: Excessive heat can cause unexpected reboots. Ensure that your laptop is not overheating by cleaning the vents, ensuring proper airflow, and using the laptop on a hard, flat surface. You can also monitor the temperatures using software like HWMonitor to check for any abnormal readings.

Scan for Malware: Run a full system scan using reputable antivirus software to check for any malware or viruses that could be causing the reboots. Make sure your antivirus software is up to date before performing the scan.

Check Event Viewer: The "Microsoft-Windows-Kernel-Power" error in the Event Viewer can provide more details about the reboot issue. Open Event Viewer by pressing Win + X, selecting "Event Viewer," and navigating to Windows Logs > System. Look for any critical or error events related to the Kernel-Power source, and note down any additional information provided.

1. Reset or Reinstall Windows: If the issue persists, you may consider resetting Windows or performing a clean installation. This should be done as a last resort after trying all other troubleshooting steps. Remember to back up your important data before proceeding with a reset or reinstallation.

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or

The "Microsoft-Windows-Kernel-Power" error with the specified GUID indicates a critical system error that can cause your laptop to restart unexpectedly. To address this issue, you can try the following troubleshooting steps:

Check for Overheating: Ensure that your laptop is not overheating, as excessive heat can lead to unexpected reboots. Clean the vents, use the laptop on a hard, flat surface for proper airflow, and consider using a cooling pad if necessary.

Update Device Drivers: Outdated or incompatible device drivers can cause instability. Visit the Lenovo support website or use Lenovo Vantage (if installed) to update the drivers for your specific laptop model. Pay attention to drivers related to the chipset, graphics, and power management.

Run System File Checker: Use the System File Checker (SFC) tool to scan and repair corrupted system files that may be contributing to the issue. Open Command Prompt as an administrator and run the command "sfc /scannow". Let the scan complete, and if any issues are found, the tool will attempt to fix them.

Update BIOS/UEFI Firmware: Check if there are any available updates for your laptop's BIOS or UEFI firmware on the Lenovo support website. Updating the firmware can sometimes resolve system-related issues.

Perform a Clean Boot: Start your laptop in a clean boot state to eliminate potential conflicts caused by third-party software. Follow the Microsoft documentation on how to perform a clean boot in Windows 10.

Check for Malware: Run a full scan using reputable antivirus software to ensure your laptop is not infected with malware or viruses that could be causing the reboots. Keep your antivirus software up to date before performing the scan.

Disable Fast Startup: Fast Startup is a feature in Windows that can sometimes cause issues. Disable it by going to Control Panel > Power Options > Choose what the power buttons do > Change settings that are currently unavailable > Uncheck "Turn on fast startup (recommended)".

Reset or Reinstall Windows: If none of the above steps resolve the issue, you may consider resetting Windows or performing a clean installation as a last resort. This will reinstall the operating system, but be sure to back up your important data before proceeding.