Windows 10
A Microsoft operating system that runs on personal computers and tablets.
12,075 questions
Delete the old account.
email link leads to old email
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 31%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E1%3C/text%3E%3C/svg%3E)
1213707
0
Reputation points
Hello,
When I log into my account and click on the email link that is located under my name to the upper left corner of the page (it shows my updated email address), when I click on the link, it leads me to my old email address not my current. Can someone please help me with this issue and update the link to lead to my current email address?
Windows 10
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,941 questions
3 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta 24,201 Reputation points MVP2023-05-29T00:25:15.55+00:00 -
1213707 0 Reputation points
2023-06-04T12:59:13.99+00:00 When I originally changed my email address, I deleted it from my Microsoft account and replaced it with the new one. I tried to follow the steps you sent and the sign on page is telling me that the account does not exist. I go back to my account and click on the hyperlink that shows my new email and it still leads me to the original account. Please help.
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1213707 0 Reputation points
2023-06-04T13:02:32.4366667+00:00 Now it's not leading me back to the original account sign on page that reads the account does not exist. :(
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Lamia Elshahat Eldesoky 76 Reputation points2023-05-29T05:04:05.3066667+00:00 Add another one you can add more than email
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 13%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff2023-06-07T08:16:53.9333333+00:00 Hi @1213707 ,
In order to confirm whether it is the cause of connectivity, please try to run the Test Microsoft Remote Connectivity Analyzer
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