SharePoint Designer 2013 workflows show blank when editing. Attempting to open SharePoint 2019 site.

Harish 20 Reputation points

When attempting to edit SharePoint Designer 2013 workflows on my SharePoint 2019 site, the workflows show up blank. I have also attached an image of the issue for reference. Can anyone provide guidance on what may be causing this issue and how it can be resolved? Thank you.User's image

SharePoint Workflow
SharePoint Workflow
SharePoint: A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.Workflow: An orchestrated and repeatable pattern of business activity, enabling data transformation, service provision, and information retrieval.
547 questions
0 comments No comments
{count} votes

Accepted answer
  1. AllenXu-MSFT 18,041 Reputation points Microsoft Vendor

    Hi @Harish,

    Firstly check the version of SharePoint designer 2013 on your server via File >> Account >> About SharePoint Designer and please share the version number here.

    User's image

    Then download the latest update for SharePoint Designer 2013(Prerequisite to apply this update, you must have Microsoft SharePoint Designer 2013 Service Pack 1 installed.):

    If the issue persists, have a try to clear SharePoint designer 2013 cache. See the steps in this article: How to Clear Your SharePoint Designer 2010/2013 Cache.

    Also try to uninstall and reinstall SharePoint designer 2013 if the above steps don't fix this issue.

    Please let me know the result after trying the above troubleshooting steps.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

0 additional answers

Sort by: Most helpful