SharePoint Designer 2013 workflows show blank when editing. Attempting to open SharePoint 2019 site.

Question

When attempting to edit SharePoint Designer 2013 workflows on my SharePoint 2019 site, the workflows show up blank. I have also attached an image of the issue for reference. Can anyone provide guidance on what may be causing this issue and how it can be resolved? Thank you.

Answer 1

Hi @Harish,

Firstly check the version of SharePoint designer 2013 on your server via File >> Account >> About SharePoint Designer and please share the version number here.

Then download the latest update for SharePoint Designer 2013(Prerequisite to apply this update, you must have Microsoft SharePoint Designer 2013 Service Pack 1 installed.):

• Download update KB3114721 for 32-bit version of SharePoint Designer 2013
• Download update KB3114721 for 64-bit version of SharePoint Designer 2013

If the issue persists, have a try to clear SharePoint designer 2013 cache. See the steps in this article: How to Clear Your SharePoint Designer 2010/2013 Cache.

Also try to uninstall and reinstall SharePoint designer 2013 if the above steps don't fix this issue.

Please let me know the result after trying the above troubleshooting steps.

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