Full microsoft safety scan has stopped working

Maria Teresa L 0 Reputation points


I have been running the microsoft full safety scan because I thought my computer has malaware. (The reaoson for this is that I kept getting messages suggesting that I had a virus from zationchrosity.com and directing me to various websites) My usual antiviurs (Webroot) did not pick up anything and then I could not made windows defender work (I, it gave an error and said it was blocked by group policy error OX800704ec)

. So I decided to download microsof safety scan and run a full scan. It has been running since midnight and it is now 5pm (it may be that it did not run during the night ? I went to bed , I do not know) . Anyway now seems to have got to the end (almost) The bar looks completely green but for the last 30 min has been stuck saying

Currently scanning


It also says Files scanned 5862553

Files infected 579

Any ideas of what to do ? because it just seems to be stuck

Thank you


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