Work Folder can sync sucess but at Server UI user properties not update

Question

We have already use a Windows server 2012R2 Work Folder server for a long time

Recently want to migration to Windows Server 2022. So we edit the user's AD propperties

setup user point to use WorkFolder Server(msDS-SyncServerUrl)

We have setup a new Windows Server 2022 with Work Folder Service

Client is Windows 10 22H2

The Work Folder at Windows 10 client can success Sync with Server

The Quetion is at Server UI . When we want to see the user's sync status (user Properties)

the user properties and Device details will not show anything.

any suggestion need to check ? Thanks

Answer 1

Hello there,

Are you able to find anything in Logs?

To see the Work Folders service status and related events, open Server Manager and navigate to the servers’ canvas through “Files and Storage Services” -> “Servers”.

The Work Folders service name is “Windows Sync Share” and any events related to Work Folders will show as a “Microsoft-Windows-SyncShare” Source

Work Folders service comes with a set of logging and monitoring tools that allows IT Pros to identify, understand and solve issues or errors that the system is facing.

This blog post will cover several monitoring and logging solutions that facilitate early identification of Work Folders service issues and also help understand the root cause that instigated the problem. https://techcommunity.microsoft.com/t5/storage-at-microsoft/monitoring-windows-server-2012-r2-work-folders-deployments/ba-p/425019

Hope this resolves your Query !!

--If the reply is helpful, please Upvote and Accept it as an answer–

Answer 2

Hi Thanks for reply!

The sever's SyncShare Even Log don't have any error.

The Windows 10 Client can update the Work Folder Data to Server and Sync success

Answer 3

Hi All. want to share the information to you !

After contact Product Manager of Work Folders. We confirm the User Sync status have been

remove started from Windows Server 2019

So thoese function is disable.

FYI.