Problem with Azure account

Ahmed Makni 0 Reputation points
2023-05-31T13:16:34.58+00:00

In Tunisia we dont have any payments cards , so I am using my friend's card, but a message shown that I am not eligible for free azure account .I am using this account to study and prepare for AZ certification.

what I should do.

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  1. Luca Lionetti 3,136 Reputation points
    2023-05-31T13:32:02.1433333+00:00

    Hi,

    Welcome to Microsoft Q&A community forum!

    Have you used an Azure subscription in the past? The Azure Terms of Use agreement limits free trial activation only for a user that's new to Azure. If you have had any other type of Azure subscription,

    you can't activate a free trial. Consider signing up for a Pay-As-You-Go subscription.

    if you receive the message You are not eligible for an Azure subscription

    check the following information:

    • The information that you provided for your Azure account profile (including contact email address, street address, and telephone number) is correct.
    • The credit card information is correct.
    • You don't already have a Microsoft account that uses the same information.

    If you are still having trouble I would recommend creating a free support ticket with the Billing team.

    Hope this helps

    Cheers

    Luca