不明なクレジット請求があります。

Question

不明なクレジット請求があります。

5/2 にMicrosoft Azure で71,068円の請求がありました。

また、同じく5/2 に　Microsoft Advertising からもあり、こちらの利用の内容でしょうか？

Answer 1

Hi @ウィリー株式会社 ウィリー株式会社 ,

If you have an unknown or unexpected charge, you need to follow these steps:

• Review the invoice that has charges for the resource
• Review your invoiced charges in Cost analysis
• Find people responsible for the resource and engage with them
• Analyze the audit logs
• Analyze user permissions to the resource's parent scope
• Create an Azure support request to help identify the charges

Source: Understand the terms in your Azure usage and charges file

We also have a charges troubleshooter that you can use to determine if a charge is legitimate.

In the public forum I won't be able to access your account and see the details of your charges, so I would recommend opening a support case to get this resolved if you have already verified the other steps.

To contact Microsoft Billing Support:

1. Go to http://support.office.com/home/chat
2. Describe your issue (unknown charge) and click 'Get Help'. Then scroll down to select Contact support.
3. Select your product (Microsoft 365 and Office) and category (manage my subscription) > click Confirm.
4. Click ‘Chat with support agent’ > Confirm.
5. Click Start Chat.

Let me know if this helps and if you have further questions.

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