scom agent version is unknown -2012 R2

bobby33 21 Reputation points
2020-10-17T08:51:17.45+00:00

SCOM agent managed version,doamin,version are showing unknow checked all other tasks MP and connectivity are working fine

System Center Operations Manager
System Center Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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  1. Leon Laude 86,026 Reputation points
    2020-10-17T08:56:02.543+00:00

    Hi @Lloyd33-9166,

    Were these agents recently discovered? If this is the case, give it some time for the correct information to populate.

    If the agents have already been added/discovered some time ago, start by checking the Operations Manager event log for any errors.

    Also try checking with PowerShell if you gey any agent information:

    Import-Module OperationsManager  
      
    Get-SCOMAgent | Select Name, Version  
    

    If PowerShell returns the correct information, try clearing the cache of your Operations Console and your SCOM management servers.
    How and When to Clear the Cache

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    (If the reply was helpful please don't forget to upvote or accept as answer, thank you)

    Best regards,
    Leon


  2. SChalakov 10,576 Reputation points MVP Volunteer Moderator
    2020-10-17T20:06:01.797+00:00

    Hey @Lloyd33-9166,

    Are all agents affected?
    If not, the best thing to do is to check the events on one of the affected agents after restart of the agent. Look for errors or warnings.
    If all agents are affected I would do the same, but on the management servers.
    I would also ccheck the overall SCOM management group health in the console.

    Regards,
    Stoyan


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