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Good day,
I am having a problem with our exchange server and was hoping to get some help here.
Some background:
We have our own domain with our website and also emails, now sending emails are not a problem but sometimes we need to send emails to alot of people. So I have setup a exchange server and on out look I have specified the outgoing server to the local mail server now it worked flawlessly but now all of a sudden email are showing as sent in outlook but they are not being delivered, I then figured it has something to do with the dns and noticed that the preferred dns was incorrect after fixing that emails still are not delivered and after an hour or so they are delivered. Still alot of warning and errors, now I am no expert and this is my first attempt to set it up.
Forgot to add.
We sent emails from our domain ( not from the exchange mailbox ) to the server the server then have delivery groups that we use to send emails to multiple people.
Hi, still not clear what the issue is. What do the queues on the Exchange Server look like?
I did check the queue and noticed that after a few min the SmartHostConnectorDelivery is missing
Nvm it came back.
Yep, see my answer below!
I am not sure what is happening because it will work and all of a sudden it does not work and all emails just get stuck in the queue. Then again after a few min or even a hour all those emails in the queue gets sent, and then it repeats it self.
Thank you I will monitor it and if it happens again I will get back to you.
Ok, when it happens, check the queue for the reason. You can also enable protocol logging for the send connector. It could be its being throttled during high volume sending
Okay will do that thank you, the Get-Queue does not show any errors is there another command I can use?
If it doenst show errors then everything is working :)
But you can check those protocol logs too, they are just text files.
Now I cant send emails again but this time out look is giving me an error.
Ok thats an outlook error, not something in the queue. I cant read it however
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I am checking the status of this case. Please let us know if you would like further assistance.
Meanwhile, if the reply is helpful to you, please try to mark it as an answer, it will help others who encounter the same issue and read this thread.
Thank you for your understanding and patience!
Best Regards,
Dezhi
Hi still having the problem, abit busy at work to take a look at the server but will post once I take a close look.
I am checking the status of this case. Please let us know if you would like further assistance.
Meanwhile, if the reply is helpful to you, please try to mark it as an answer, it will help others who encounter the same issue and read this thread.
Thank you for your understanding and patience!
Best Regards,
Dezhi
Good day, I could not resolve the problem. I had format the server and start from scratch, long story short it is working now.
ok, right now those queues look fine.
The queue will not show after some time if there is no mail for it when running get-queue, but will re-appear when active or in retry etc...
It seems like you're experiencing issues with email delivery from your Exchange server. There can be several potential causes for this problem. Here are some steps you can take to troubleshoot and resolve the issue:
Check DNS Configuration: Ensure that your Exchange server has the correct DNS settings configured. Verify that the DNS server addresses are accurate, and make sure that the server can resolve external domain names properly. You can use tools like nslookup to test DNS resolution from the Exchange server.
Check SMTP Connectivity: Verify that your Exchange server can establish SMTP connections to external mail servers. Test sending emails to different external email addresses and check if there are any error messages or delays in the delivery.
Check Mail Flow Rules and Filters: Review any mail flow rules or filters you have configured in Exchange. Make sure that these rules are not inadvertently blocking or redirecting emails. Check for any specific conditions or criteria that could be affecting the delivery of certain messages.
Review Email Queues: Monitor the email queues on your Exchange server. Look for any stuck or backed-up messages. If you find any emails in the queues, investigate the reasons for the delays or failures. Check the error messages associated with those messages for further clues.
Monitor Exchange Server Logs: Check the Exchange server logs for any error messages or warnings related to email delivery. These logs can provide valuable information about the source of the problem and help you identify specific issues.
Check Firewall and Antivirus Configuration: Ensure that your firewall and antivirus software are not blocking or interfering with outgoing email traffic from the Exchange server. Verify that the necessary ports for SMTP (usually port 25) are open and not being blocked by the firewall.
By following these troubleshooting steps, you should be able to identify and address the issues affecting email delivery from your Exchange server.
I did check everything the best I could but I did notice something I got it working for a few min, after sending a test email form an external email I went back to the server and did a Get-Queue. I then see it connecting and not long the email is sent but now after about 30 or so min when I test it again the Get-Queue does not show the SmartHostConnectorDelivery. Here is a screen shot
Glad to see you solved the problem, you can accept it as a solution if you like. This serves as a reference for others who encounter similar problems.
I had format the server and start from scratch, long story short it is working now.
Best Regards,
Dezhi