Registered for free Trial but got message regarding SI for Card on file amount 200000

Question

Registered for free Trial but got message regarding SI for Card on file amount 200000

Alagarsamy Natarajan 5

Hi I registered for Free trial account using my credit card. I got a message with SI for Merchant: Microsoft businesses with description: card on file and amount as Rs 200000. How should i stop this.Microsoft will deduct money automatically.

2 answers

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Answer 1

Schneider, Tobias 2,105

Hello,

if you have registered through the Microsoft 365 website and recurring billing is enabled on the website for your Microsoft account, the service will continue without interruption and the amount will be automatically debited after the trial expires using the specified payment method. Subsequent debits will be monthly. You do not need to reinstall Office applications.

You can cancel your Microsoft 365 subscription at any time as described here.

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Alagarsamy Natarajan 5

Hi Schneider,

        I understand the logic behind, but i want to confirm why i got email from my credit card provider below email and it shows Amount 200000 (2 Lakhs) indian rupees which means  will they deduct that much amount or by mistake i got this email.Could you please provide information on this.

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Thanks,

Alagar samy.N

Saz 0 Reputation points

2023-08-06T16:58:02.9866667+00:00

i also have same query. As a precaution i have raised a ticket with Microsoft and cancelled the SI as well.

Answer 2

Schneider, Tobias 2,105

Hello,

in this case I would advise you to contact Microsoft support. They can check the situation and provide you with information.

If this is helpful, please accept the answer.

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Registered for free Trial but got message regarding SI for Card on file amount 200000

2 answers

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