Unable to install SQL Server Express with Exit code (Decimal) -2061893607 error description: could not find the database engine startup

Question

Unable to install SQL Server Express with Exit code (Decimal) -2061893607 error description: could not find the database engine startup

Nabeel Hafeez 0

Overall summary:
  Final result:                  Failed: see details below
  Exit code (Decimal):           -2061893607
  Start time:                    2023-06-02 11:12:55
  End time:                      2023-06-02 11:23:26
  Requested action:              Install

Setup completed with required actions for features.
Troubleshooting information for those features:
  Next step for SQLEngine:       Use the following information to resolve the error, uninstall this feature, and then run the setup process again.


Machine Properties:
  Machine name:                  R131-NABEEL
  Machine processor count:       12
  OS version:                    Microsoft Windows 11 Pro (10.0.22621)
  OS service pack:               
  OS region:                     Pakistan
  OS language:                   English (United States)
  OS architecture:               x64
  Process architecture:          64 Bit
  OS clustered:                  No

Product features discovered:
  Product              Instance             Instance ID                    Feature                                  Language             Edition              Version         Clustered  Configured
  SQL Server 2016      SQLEXPRESS           MSSQL13.SQLEXPRESS             Database Engine Services                 1033                 Express Edition      13.3.6404.1     No         Yes       
  SQL Server 2016      SQLEXPRESS           MSSQL13.SQLEXPRESS             SQL Server Replication                   1033                 Express Edition      13.3.6404.1     No         Yes       
  SQL Server 2016      SQLEXPRESS01         MSSQL13.SQLEXPRESS01           Database Engine Services                 1033                 Express Edition      13.3.6404.1     No         Yes       
  SQL Server 2016      SQLEXPRESS02         MSSQL13.SQLEXPRESS02           Database Engine Services                 1033                 Express Edition      13.3.6404.1     No         Yes       
  SQL Server 2016      OWNSERVER            MSSQL13.OWNSERVER              Database Engine Services                 1033                 Express Edition      13.3.6404.1     No         Yes       

Package properties:
  Description:                   Microsoft SQL Server 2016 
  ProductName:                   SQL Server 2016
  Type:                          RTM
  Version:                       13
  Installation location:         C:\SQLServer2016Media\Express_ENU\x64\setup\
  Installation edition:          Express

  Slipstream:                    True
  SP Level                       3
  Patch Level:                   13.3.6404.1

Product Update Status:
  User selected not to include product updates.

User Input Settings:
  ACTION:                        Install
  ADDCURRENTUSERASSQLADMIN:      true
  AGTSVCACCOUNT:                 NT AUTHORITY\NETWORK SERVICE
  AGTSVCPASSWORD:                *****
  AGTSVCSTARTUPTYPE:             Disabled
  ASBACKUPDIR:                   Backup
  ASCOLLATION:                   Latin1_General_CI_AS
  ASCONFIGDIR:                   Config
  ASDATADIR:                     Data
  ASLOGDIR:                      Log
  ASPROVIDERMSOLAP:              1
  ASSERVERMODE:                  MULTIDIMENSIONAL
  ASSVCACCOUNT:                  <empty>
  ASSVCPASSWORD:                 <empty>
  ASSVCSTARTUPTYPE:              Automatic
  ASSYSADMINACCOUNTS:            <empty>
  ASTELSVCACCT:                  <empty>
  ASTELSVCPASSWORD:              <empty>
  ASTELSVCSTARTUPTYPE:           0
  ASTEMPDIR:                     Temp
  BROWSERSVCSTARTUPTYPE:         Automatic
  CLTCTLRNAME:                   <empty>
  CLTRESULTDIR:                  <empty>
  CLTSTARTUPTYPE:                0
  CLTSVCACCOUNT:                 <empty>
  CLTSVCPASSWORD:                <empty>
  CLTWORKINGDIR:                 <empty>
  COMMFABRICENCRYPTION:          0
  COMMFABRICNETWORKLEVEL:        0
  COMMFABRICPORT:                0
  CONFIGURATIONFILE:             C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20230602_111254\ConfigurationFile.ini
  CTLRSTARTUPTYPE:               0
  CTLRSVCACCOUNT:                <empty>
  CTLRSVCPASSWORD:               <empty>
  CTLRUSERS:                     <empty>
  ENABLERANU:                    true
  ENU:                           true
  EXTSVCACCOUNT:                 <empty>
  EXTSVCPASSWORD:                <empty>
  FEATURES:                      SQLENGINE
  FILESTREAMLEVEL:               0
  FILESTREAMSHARENAME:           <empty>
  FTSVCACCOUNT:                  <empty>
  FTSVCPASSWORD:                 <empty>
  HELP:                          false
  IACCEPTROPENLICENSETERMS:      false
  IACCEPTSQLSERVERLICENSETERMS:  true
  INDICATEPROGRESS:              true
  INSTALLSHAREDDIR:              C:\Program Files\Microsoft SQL Server\
  INSTALLSHAREDWOWDIR:           C:\Program Files (x86)\Microsoft SQL Server\
  INSTALLSQLDATADIR:             <empty>
  INSTANCEDIR:                   C:\Program Files\Microsoft SQL Server
  INSTANCEID:                    SQLEXPRESS03
  INSTANCENAME:                  SQLEXPRESS03
  ISSVCACCOUNT:                  NT AUTHORITY\Network Service
  ISSVCPASSWORD:                 <empty>
  ISSVCSTARTUPTYPE:              Automatic
  ISTELSVCACCT:                  <empty>
  ISTELSVCPASSWORD:              <empty>
  ISTELSVCSTARTUPTYPE:           0
  MATRIXCMBRICKCOMMPORT:         0
  MATRIXCMSERVERNAME:            <empty>
  MATRIXNAME:                    <empty>
  MRCACHEDIRECTORY:              
  NPENABLED:                     0
  PBDMSSVCACCOUNT:               <empty>
  PBDMSSVCPASSWORD:              <empty>
  PBDMSSVCSTARTUPTYPE:           0
  PBENGSVCACCOUNT:               <empty>
  PBENGSVCPASSWORD:              <empty>
  PBENGSVCSTARTUPTYPE:           0
  PBPORTRANGE:                   <empty>
  PBSCALEOUT:                    false
  PID:                           *****
  QUIET:                         true
  QUIETSIMPLE:                   false
  ROLE:                          AllFeatures_WithDefaults
  RSINSTALLMODE:                 DefaultNativeMode
  RSSHPINSTALLMODE:              DefaultSharePointMode
  RSSVCACCOUNT:                  <empty>
  RSSVCPASSWORD:                 <empty>
  RSSVCSTARTUPTYPE:              Automatic
  SAPWD:                         <empty>
  SECURITYMODE:                  <empty>
  SQLBACKUPDIR:                  <empty>
  SQLCOLLATION:                  SQL_Latin1_General_CP1_CI_AS
  SQLSVCACCOUNT:                 NT Service\MSSQL$SQLEXPRESS03
  SQLSVCINSTANTFILEINIT:         true
  SQLSVCPASSWORD:                <empty>
  SQLSVCSTARTUPTYPE:             Automatic
  SQLSYSADMINACCOUNTS:           BISP\nabeel.hafeez
  SQLTELSVCACCT:                 NT Service\SQLTELEMETRY$SQLEXPRESS03
  SQLTELSVCPASSWORD:             <empty>
  SQLTELSVCSTARTUPTYPE:          Automatic
  SQLTEMPDBDIR:                  <empty>
  SQLTEMPDBFILECOUNT:            1
  SQLTEMPDBFILEGROWTH:           64
  SQLTEMPDBFILESIZE:             8
  SQLTEMPDBLOGDIR:               <empty>
  SQLTEMPDBLOGFILEGROWTH:        64
  SQLTEMPDBLOGFILESIZE:          8
  SQLUSERDBDIR:                  <empty>
  SQLUSERDBLOGDIR:               <empty>
  SUPPRESSPRIVACYSTATEMENTNOTICE: false
  TCPENABLED:                    0
  UIMODE:                        AutoAdvance
  UpdateEnabled:                 false
  UpdateSource:                  Slipstream
  USEMICROSOFTUPDATE:            false
  X86:                           false

  Configuration file:            C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20230602_111254\ConfigurationFile.ini

Detailed results:
  Feature:                       Database Engine Services
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred during the setup process of the feature.
  Next Step:                     Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
  Component name:                SQL Server Database Engine Services Instance Features
  Component error code:          0x851A0019
  Error description:             Could not find the Database Engine startup handle.
  Error help link:               https://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=13.0.6300.2&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4025&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4025

Rules with failures:

Global rules:

Scenario specific rules:

Rules report file:               C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20230602_111254\SystemConfigurationCheck_Report.htm

Kindly explain how to resolve this issue???

2 answers

Your answer

Answer 1

Erland Sommarskog 121.4K MVP Volunteer Moderator

The message Could not find the Database Engine Startup Handle means that SQL Server did not start when Setup wanted to run configuration steps. To understand why, you need to review the SQL Server errorlog, which you find in C:\Program Files\Microsoft SQL Server\MSSQL13.SQLEXPRESS03\MSSQL\LOG\ERRORLOG.

If you see a message about 256 misaligned reads, you are running into a known issue where Windows 11 for certain disk drives reports a disk-sector size that SQL Server does not cope with. Microsoft has published an article with workarounds. However, I'm uncertain whether they apply to SQL 2016, You may need to install a more recent version.

If you don't see anything about 256 misaligned reads, the cause is something else. In that case feel free to attach the file here. You will need to rename it to ERRORLOG.txt for the forum software to accept it.

Nabeel Hafeez 0 Reputation points

2023-06-02T07:52:20.7033333+00:00

File not exist under this path
Erland Sommarskog 121.4K Reputation points MVP Volunteer Moderator

2023-06-02T21:43:19.29+00:00

Can you check around? Recall that I don't have access to your machine, so I'm shooting a bit the dark. This is where I expect the file to be. But I see that you have several instance names, and I suppose this is due to that you have made multiple installation attempts.

It does happen that SQL Server does not start without writing to the errorlog. But in the very most cases, it does write to the errorlog before it runs into some condition and falls over.

Answer 2

Hi @Nabeel Hafeez,

Please try to uninstall the sql server with below methods.

1. Uninstall the existing SQL Server and all the components from the add remove program.
1. [Backup the registry.

](https://support.microsoft.com/en-in/help/322756/how-to-back-up-and-restore-the-registry-in-windows)

1. Delete the following keys using regedit:
--HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server
--HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer
1. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall and delete all the sub-keys referencing SQL Server.
1. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services and delete all the keys referencing SQL Server.
1. Rename all the SQL Server folders in the computer.
1. Reboot the machine.

Regards，

Zoe Hui

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Unable to install SQL Server Express with Exit code (Decimal) -2061893607 error description: could not find the database engine startup

2 answers

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