Application approval issue

PerserPolis-1732 1,971 Reputation points
2023-06-02T08:53:47.3333333+00:00

Hi,

I have deployed a application with two different Collections, one with user collection and the other with device collection.

  1. User collection with Email for example for username "dummy"

The user "dummy" can see the application, if login on another computer, then he can see the application for approval, but not on the his computer. Why?

usercollection

with Email

usercollection1

Only if the User login on different computer (mot on his own computer), he can see on the software center the deployed application with approval option. Any Idea why?

  1. Device Collection, the user "dummy" cannot see the deployed application with approval option per device collection

device1

device

It appear not on the software center.

Regards

Microsoft Security | Intune | Configuration Manager | Deployment
Microsoft Security | Intune | Configuration Manager | Application
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4 answers

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  1. Youssef Saad 3,416 Reputation points
    2023-06-02T10:54:40.3766667+00:00

    Hello PerserPolis-1732,

    From you impacted client machine, make sure that the SCCM client is up to date, run the Machine & User Retrieval policy cycles from Control Panel > Configuration Manager. Then monitor the PolicyAgent.log & AppDiscovery.log to check that your client machine has received the policies and the apps.

    If the application has been approved one time, normally, it should not ask for an approval if the same user is logged in another machine.

    You will find more details in the following documentation:

    Regards,

    Youssef Saad | Blog: https://youssef-saad.blogspot.com/ | LinkedIn

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  2. PerserPolis-1732 1,971 Reputation points
    2023-06-02T11:12:47.3233333+00:00

    That is not answer on my question

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  3. Youssef Saad 3,416 Reputation points
    2023-06-02T14:45:41.41+00:00

    Only if the User login on different computer (mot on his own computer), he can see on the software center the deployed application with approval option. Any Idea why?

    Check if the device is assigned to that user in the user affinity properties. It may be the root cause why you shouldn't get the approbation.

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  4. PerserPolis-1732 1,971 Reputation points
    2023-06-05T13:43:22.6233333+00:00

    I checked the user affinity and see there the user is as primary user added to the device

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