Windows Embedded 8 Build 9200 Blank screen after windows update

Praveen Kumar Reddy 0 Reputation points
2023-06-02T10:04:10.2066667+00:00

Pls help after windows update screen went blank

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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  1. Khaled El-Sayed Mohamed 1,160 Reputation points
    2023-06-15T10:23:14.55+00:00

    Hi PK

    you can try the following steps to resolve the problem:

    1. Restart your computer: Press and hold the power button until the system turns off completely. Then, turn it back on and see if the blank screen issue persists. Sometimes, a simple restart can fix temporary glitches.
    2. Boot into Safe Mode: Restart your computer and repeatedly press the F8 key before the Windows logo appears. This will bring up the Advanced Boot Options menu. From there, select "Safe Mode" and press Enter. If your computer successfully boots into Safe Mode and the screen is not blank, it indicates that a driver or third-party software might be causing the issue.
      • In Safe Mode, uninstall recently installed updates or drivers that might have triggered the problem. Go to "Control Panel" > "Programs" > "Programs and Features" and select "View installed updates" from the left sidebar. Right-click on the problematic update and select "Uninstall."
    3. Use System Restore: If the issue persists, you can try performing a System Restore to revert your computer's settings to a previous point in time when it was functioning correctly.
      • Restart your computer and press the F8 key repeatedly to access the Advanced Boot Options menu.
      • Select "Repair Your Computer" and press Enter.
      • Choose your language preferences and click "Next."
      • Log in with your administrative account.
      • Select "System Restore" and follow the on-screen instructions to restore your computer to an earlier restore point.
    4. Check hardware connections: Ensure that all hardware connections, such as display cables and power cables, are securely connected. Try disconnecting and reconnecting them to eliminate any potential connectivity issues.
    5. Update display drivers: If the above steps don't resolve the blank screen problem, it's possible that outdated or incompatible display drivers are causing the issue. Boot your computer into Safe Mode (as described in Step 2) and update your display drivers.
      • Right-click on the Start button and select "Device Manager."
      • Expand the "Display adapters" category.
      • Right-click on your display adapter and select "Update driver."
      • Choose the option to automatically search for updated driver software.
    6. Seek professional help: If none of the above solutions work, it's advisable to contact a computer technician or Microsoft support for further assistance. They will be able to diagnose the issue more accurately and provide advanced troubleshooting steps.

    Remember to back up your important data before attempting any troubleshooting steps to avoid potential data loss.

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