How do i fix this error when adding phone number for security on Microsoft 365 dev center: We can't continue with the signup process for the following reason: Your phone number did not pass security checks. MS-CorrelationId: 00000000-5a53-40c6-a065-86355

Ugonna Ekeh 20 Reputation points
2023-06-02T22:51:18.5366667+00:00

We can't continue with the signup process for the following reason:

  • Your phone number did not pass security checks.

MS-CorrelationId: 00000000-5a53-40c6-a065-863559419419

Code: 40321

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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  1. Schneider, Tobias 2,100 Reputation points
    2023-07-05T20:57:02.2066667+00:00

    Hello @Ugonna Ekeh ,

    other users describe the same problem. To fix the problem, I recommend you to open a ticket at Microsoft Support.

    You can get more information from already existing entries:


    If this is helpful, please accept the answer. Thank you.

    1 person found this answer helpful.
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