Can't recover authentication keys

Jess R 20 Reputation points
2023-06-03T12:46:41.2666667+00:00

Hello, I have literally formatted my phone yesterday and I accidentally deleted my backup. Is there any way to recover it? Since it's on cloud it must have a backup historic. I can't log into my Instagram without the 2FS code, there's no way to contact support and I don't want to lose my profile. I only had my email and 2FS registered, no phone number. Instagram doesn't recover my account using my email since it should be a 2FS code, but Microsoft Autheticator tutorial is different from the real interface and I got confused and accidentally deleted it.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Anonymous
    2023-06-03T13:19:46.23+00:00

    You can restore from backup (assuming there was one) but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.

    You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake. https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

    Without a backup to restore from the only option is to work with each of the service provider's account recovery methods. The authenticator app is nothing more than a code generator. The two factor is turned on or off at the service provider end.

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    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  1. Jess R 20 Reputation points
    2023-06-03T13:48:38.47+00:00

    Thanks for the a answer. I'm pretty f*ed up then. I'll try to recover my Instagram account while I cry at the same time since I don't have the backup codes from it either.