VM deallocated after capturing

Julio Cesar Perez Morales 20 Reputation points
2023-06-03T18:03:29.1366667+00:00

I cannot start (start button is disabled) my VM after capturing. Any thoughts?

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. vipullag-MSFT 26,487 Reputation points Moderator
    2023-06-06T07:10:23.79+00:00

    Hello Julius

    Welcome to Microsoft Q&A Platform, thanks for posting your query here.

    Based on the details shared, it is expected that the VM will be deallocated and generalized after capturing.

    However, if you are unable to start the VM after capturing, it is possible that the VM was not properly generalized before capturing.

    To resolve this issue, you can try to redeploy the VM from the captured image. Once the new VM is created, you should be able to start it and use it as expected.

    Please note that you should not try to start the original VM that was captured, as it has been generalized and can no longer be used. Instead, you should always create a new VM from the captured image.

    Hope this helps.

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  1. VasimTamboli 5,215 Reputation points
    2023-06-03T18:25:45.39+00:00

    you can try:

    Check VM Status: Ensure that the VM is in a deallocated state before attempting to start it. If the VM is in a running or deallocation in progress state, you may need to wait for the process to complete before you can start it again.

    Insufficient Resources: Check if you have enough available resources (such as CPU, memory, or storage) in your Azure subscription to start the VM. If you have reached your resource limits, you might need to deallocate or delete other resources to free up space.

    Resource Locks: Verify if any resource locks are applied to the VM or any associated resources. Resource locks can prevent starting or stopping the VM. Remove any locks that might be interfering with the VM's operation.

    Capture Issues: If the VM capture process encountered any errors or issues, it could potentially affect the ability to start the VM. Review the capture process logs or any error messages that were generated during the capture to identify potential problems.

    Network Connectivity: Check if there are any networking issues that could be preventing the VM from starting. Ensure that the necessary network resources, such as virtual networks and subnets, are available and properly configured.

    Review Activity Logs: Examine the activity logs in the Azure portal to identify any specific errors or warnings related to the VM start operation. The logs may provide additional information about the underlying problem.

    2 people found this answer helpful.

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