how to debug invalid hardware identification number in Windows device driver

Hongjun Zhang 0 Reputation points
2023-06-05T00:55:12.63+00:00

A bus driver is in a status of

"This device is working properly. There is a secondary device connected to this hardware that Windows cannot identify because it does not have a valid hardware identification number."

How to retrieve this invalid hardware identification number during the device driver installation?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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  1. Limitless Technology 43,971 Reputation points
    2023-06-05T10:20:28.4966667+00:00

    Hello there,

    in order to check the device identification.

    we need to ensure that what kind of error codes are there. that is showing to you.?

    is the secondary device is working or not.?

    it is showing in the device manager.?

    It's possible your hardware is failing. This is most common with any hardware with moving parts.

    Click on Start Menu and search for troubleshoot. Click on Troubleshooting from the search item.

    Click View All link in the left panel. It will open all the troubleshooting menu.

    Find Hardware and Devices in the list and click on it. It will start Hardware and Devices Troubleshooting.

    Click Next to start the process.

    and check the results.

    And see if it helps,

    Thank you

    --If the reply is helpful, please Upvote and Accept as answer--

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