Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Issue with MFA after migration
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Karthick Viswanathan
20
Reputation points
We have Migrated to a new Authentication methods policy for Azure AD. For migration, as mentioned we have disabled
the legacy MFA policy and SSPR. new authentication policy which will be authenticated through Email and Authenticator app.
Some users are frequently getting the, More Information Required Prompt and then it goes to a successful page of authentication, which again loops back to the password Page.
Please help me with the migration process, also still wondering if it might be due to the Email (not registered) for all users.
Assist me in the steps to do rectify it
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
{count} votes
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Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,536 Reputation points Moderator2023-06-06T04:20:58.2866667+00:00 Hello @Karthick Viswanathan , my understanding is that some users are getting prompted continously. Is this correct? Please detail your methods configurations.
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Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,536 Reputation points Moderator
2023-06-30T06:50:55.94+00:00 Hello @Karthick Viswanathan , do you still need help with this?
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