What is best way to Journaling emails/Keep copy of all emails in or out of company

lalajee 1,811 Reputation points
2023-06-06T09:44:20.6266667+00:00

Hi,

Would like to know what is best way to keep Journaling of emails.

We need to copy every email received/send within the company for legal.

We received over 1TB of email data in an year

At the moment the way we do is that

  • we create new database
  • new user on that database
  • New rule to send all emails to above address

What is best way to do this?

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  1. Kael Yao-MSFT 37,661 Reputation points Microsoft Vendor
    2023-06-07T02:03:16.8666667+00:00

    Hi @lalajee

    Are you using a mail flow rule to copy all emails to a mailbox?

    If yes, in Exchange on-premises and Exchange online there is a built-in journaling feature you can use.

    Exchange on-premises: Journaling in Exchange Server

    Exchange online: Journaling in Exchange Online

    Note that you can use a mailbox as journaling mailbox in Exchange on-premises but in Exchange online a Microsoft 365 or Office 365 mailbox can't be used as a journaling mailbox.


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