Power Automate - flow is successful when it is skipping a step

Question

Hi

I have a flow that is set on a schedule to get file properties from a document library. If the file properties meet the conditions an email is sent and then the file properties update. The flow is showing as successful having it is not actually sending the email.

Any ideas as to why this would happen? When you test the flow it works properly and the email sends.

Thanks

Answer 1

Hi @Taryn Hodges ,

It seems this is not a common issue per my test. However, we can work together to narrow down and resolve the situation. So, Please kindly provide more information below to let us work further.

• Check whether the email address is correct.

• Confirm that your IT department has approved all Power Automate endpoints to allow it to send email to your email servers. These endpoints include IP addresses and domains.
• Double-check whether you have any Outlook rules that are moving the email to a different folder.
• Check whether you're using the Focused inbox feature. Check whether the email landed in another folder.
• If you try to change your email address, will you receive the email?

Hope the information can help you. And if there have any unclear or misunderstanding, please feel free to post back and we’ll continue to help you all the time!

Your understanding and patience will be highly appreciated! Hope you have a good day and keep safe!

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