Share via

Need a QR code for authenticator app

Pastor_Liz Sacrey 30 Reputation points
2023-06-06T23:51:42.82+00:00

I am beyond frustrated with the authenticator app. I am trying to set up my account and it keeps asking for authentication from the app, but that's what I am trying to set up. How can I get it set up? I don't know what happened. I had it set up. Then I got a new phone and now it's not set up, but I have no QR code to set it up. How do I get a new QR code? I am now locked out of my Microsoft account. This can't happen. I can't do any work, everything is on 365. HELP!

Microsoft Security | Microsoft Authenticator

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.