softword can't uninstall

sir 張 1 Reputation point
2020-10-18T13:08:21.61+00:00

i can't uninstall my softword
please help me
thanks
33020-q.jpg

Windows 10 Compatibility
Windows 10 Compatibility
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Compatibility: The extent to which hardware or software adheres to an accepted standard.
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  1. Teemo Tang 11,296 Reputation points
    2020-10-19T01:36:19.853+00:00

    I can’t see your picture…
    In order to uninstall software, we always go to Control Panel\Programs\Programs and Features, find the software which needs to be uninstalled in the list, then remove it.
    If you cannot uninstall the software here, you need to find the installation location of the software, check if thee is a unsiantll.exe program to use, if not, just remove the whole folder and delete related registry keys.

    Another possibility, your PC got a malware, in this scenario, you need to execute a full scan by security software.

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