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How to fix KB 5026372 VPN Issues

Noah 0 Reputation points
2023-06-09T18:27:51.2466667+00:00

Hello, my company and I are still being affected by the VPN issues from the windows 11 May update. Has there been any sort of resolution or fix from Microsoft yet, or is there a fix that I can do in the meantime? Thank you for the help in advance!!

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Farokh Motekallem 50 Reputation points
    2023-06-22T14:40:31.0433333+00:00

    In my case Windows 11 did not allow to uninstall the update. I enabled "Routing and Remote Access Service" and it fixed the problem.

    10 people found this answer helpful.
  2. S.Sengupta 19,661 Reputation points MVP
    2023-06-11T00:18:42.0033333+00:00

    Sorry to hear that the KB 5026372 is causing VPN problems.

    Uninstall KB5026372.

    Select Start, find Settings, and select Windows Update.

    Click Update History and select Uninstall Updates.

    Locate the KB5026372 update and click Uninstall.

    1 person found this answer helpful.
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  3. MARCO ANTONIO BENITEZ GONZALEZ 0 Reputation points
    2023-07-13T15:21:42.2833333+00:00

    Buenos dias

    Tambien he presentado problemas con esa actualizacion.

    PROBLEMA DE VPN GISNET ThinkPad E14 Gen 2

    Buen dia a todos

    Para informarles que hemos presentado algunos detalles con la VPN de Gisnet con la siguiente laptop ThinkPad E14 Gen 2

    El problema que se presenta que al conectar la VPN de gisnet, la velocidad de internet disminuye a kilobytes, esta actualizacion tiene un problema de seguridad de red, microsoft aun no tiene respuesta para solucionarlo.

    SOLUCION

    Revisar en el apartado de Windows Update, ir al modulo de Historial de actualizaciones y revisar que no este instalada la siguiente version: KB5026372

    Si la actualizacion esta instalada, aplicar la desinstalacion solo de esta version.

    Pero esta ya no permite quitar la actualizacion.

    Se contacto a la marca del equipo y nos comenta que es problema de la actualizacion.

    Se esta ocupando la configuracion de L2TP/IPsec VPN, esta la configuramos desde la opciones de microsoft, la VPN pertenece a la VPN de Meraki del modelo MX84.

    Saludos.

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  4. Nathan Beenen 0 Reputation points
    2023-08-01T08:57:03.12+00:00

    In my case Windows 11 did not allow to uninstall the update. I enabled "Routing and Remote Access Service" and it fixed the problem.

    This fixed it!!! Thank you, after almost 3 months of waiting this is the solution!

  5. mehdi sameni 0 Reputation points
    2023-10-30T14:29:47.2966667+00:00

    I'm excited to share a solution I've discovered for addressing the PPP error message in VPN connections, especially for slow VPN speeds. The solution is straightforward: ensure that the "Security at a Glance" indicator remains in the green zone. To achieve this, simply activate both "Memory Integrity" and "App and Browser control."

     

    However, there are instances where enabling "Core Isolation" encounters a roadblock due to Windows security detecting vulnerable drivers and preventing their loading. In such cases, as an alternative, you can temporarily turn off "Memory Integrity." Yet, this might result in either a failed VPN connection or a slower VPN performance.

     

    Here's a workaround:

    Enable the "Hyper-V" and "Hyper-V Services" features. without introducing the complexities and security concerns associated with enabling the "Routing and Remote Access" service. It's worth mentioning that the "Routing and Remote Access" service doesn't consistently function as expected after a Windows restart.

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