restore emails and one drive document :

Question

restore emails and one drive document :

Mohamed DOUMA 116

hi ,

our costumer has microsoft 365 (exchange and sharepoint online)!

multiple users delete emails from mailboxes when they quit! (delete items from deleted items and from deletions)

I want a solution that allows me to recover and restore deleted emails or OneDrive files form ediscovery search!

what is the best solution : litigation hold or retention policy retain forever??

and what is the difference between holddisecovery folder and purge folder

thanks

Apk Hubspot 0 Reputation points

2023-06-10T06:39:22.1133333+00:00
If you accidentally delete a file or folder in OneDrive, you may be able to recover it later from the OneDrive recycle bin.

For info about restoring a SharePoint file or folder, see how to restore items from the SharePoint recycle bin. For info about restoring SharePoint files stored in OneDrive, see Restore a previous version of a file in OneDrive.

Go to the OneDrive website, and sign in with either your Microsoft account or your work or school account.

In the navigation pane, select Recycle bin.

Select the files or folders you want to restore by pointing to each item and clicking the circle check box that appears, and then click Restore.

Tip: If you're using OneDrive with your personal account, you can select Restore all items to restore everything in your recycle bin. This option isn't available in your work or school OneDrive. Files deleted from your Personal Vault will only show up in your recycling bin if your Personal Vault is unlocked before you check the recycle bin. You can use the Show Personal Vault items command in the recycle bin to unlock the Personal Vault and see those items.

Notes:

If you're signed into OneDrive with a Microsoft account, items in the recycle bin are automatically deleted 30 days after they're put there.

If you're signed in with a work or school account, items in the recycle bin are automatically deleted after 93 days, unless the administrator has changed the setting. See more information about how long deleted items are kept for work or school accounts.
NANDLAL BHASKAR 0 Reputation points

2023-06-10T09:47:11.84+00:00

It has happened the same with me.
Bhargava-MSFT 31,261 Reputation points Microsoft Employee Moderator

2023-06-21T21:29:51.9066667+00:00

Hello Mohamed DOUMA,

I am checking to see if you got a chance to look into the earlier response.

1 answer

Your answer

Apk Hubspot 0 Reputation points

2023-06-10T06:39:22.1133333+00:00

If you accidentally delete a file or folder in OneDrive, you may be able to recover it later from the OneDrive recycle bin.

For info about restoring a SharePoint file or folder, see how to restore items from the SharePoint recycle bin. For info about restoring SharePoint files stored in OneDrive, see Restore a previous version of a file in OneDrive.

Go to the OneDrive website, and sign in with either your Microsoft account or your work or school account.

In the navigation pane, select Recycle bin.

Select the files or folders you want to restore by pointing to each item and clicking the circle check box that appears, and then click Restore.

Tip: If you're using OneDrive with your personal account, you can select Restore all items to restore everything in your recycle bin. This option isn't available in your work or school OneDrive. Files deleted from your Personal Vault will only show up in your recycling bin if your Personal Vault is unlocked before you check the recycle bin. You can use the Show Personal Vault items command in the recycle bin to unlock the Personal Vault and see those items.

Notes:

If you're signed into OneDrive with a Microsoft account, items in the recycle bin are automatically deleted 30 days after they're put there.

If you're signed in with a work or school account, items in the recycle bin are automatically deleted after 93 days, unless the administrator has changed the setting. See more information about how long deleted items are kept for work or school accounts.
NANDLAL BHASKAR 0 Reputation points

2023-06-10T09:47:11.84+00:00

It has happened the same with me.
Bhargava-MSFT 31,261 Reputation points Microsoft Employee Moderator

2023-06-21T21:29:51.9066667+00:00

Hello Mohamed DOUMA,

I am checking to see if you got a chance to look into the earlier response.

Answer 1

Hello Mohamed DOUMA,

Litigation hold and retention policies can help you recover and restore deleted emails or OneDrive files from eDiscovery search in Microsoft 365.

Litigation hold is a feature that allows you to preserve all mailbox content, including deleted items, for a specified time. When you place a mailbox on litigation hold, all things, including deleted items, are preserved and cannot be permanently deleted by the user. You can use eDiscovery search to search for and recover deleted items from the mailbox. A litigation hold is typically used in legal or regulatory situations where you must preserve all mailbox content for a specified period.

On the other hand, Retention policies allow you to retain content for a specified time based on specific criteria, such as the age of the item or the folder it's in. When a retention policy is applied to a mailbox or OneDrive account, items that meet the retention criteria are retained for the specified time and cannot be permanently deleted by the user. This means you can use eDiscovery search to search for and recover items that meet the retention criteria. Retention policies are typically used to help organizations comply with legal or regulatory requirements or to retain essential business records.

Litigation hold is the best solution if you need to preserve all mailbox content, including deleted items, for a specified time. If you need to retain content based on specific criteria, such as the age of the item or the folder it's in, retention policies are the best solution.

I hope this helps. Please let us know if you have any further questions.

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restore emails and one drive document :

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