Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
I cannot get through MFA app.
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Annie Dunne
0
Reputation points
I cannot get into my work sharepoint. I am able to get into my email, but not my company share point. Authenticator will send me a two digit code but there is no where to put it in. Then when I click I don't have access to my app right now. I have tried unadding my account but I cannot re add it without getting throuhg the app - two digit.
Microsoft Security | Microsoft Authenticator
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 11%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
ChristyZhang-MSFT 26,226 Reputation points Microsoft External Staff2023-06-12T02:54:38.4833333+00:00 Hi @Annie Dunne ,
Welcome to our forum!
Looks like your issue is more related to Authenticator, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client and we will remove "Outlook" tag.
Thanks for your understanding and hope your issue would be resolved soon.
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