Windows 2012 virtual machine on VMware clock time off

Question

I have two virtual machines on production, both connecting to a same time source (Domain controller). Out of which one of the vm (Windows server 2012) time clock runs slow. In an hour occasionally, the time synch happens, but, still its 1 minute off and then becomes slow and goes to almost 5 minutes difference from the domain controller clock.

I tried the following steps

1. Verified if connected to same time source - Yes

The only difference I see is in the specialpoolinterval which is high 42500 on vm with incorrect time. On the second vm specialpoolinterval is 3600.

Answer 1

Might try resetting the Windows Time service.

w32tm /unregister
net stop w32time
w32tm /register
net start w32time
w32tm /config /syncfromflags:domhier /update
net stop w32time
net start w32time

then check

w32tm /query /source
w32tm /query /configuration

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 2

Thanks Dave for the reply.

This is a production database server with high transaction traffic. Not sure if we unregister w32tm, will affect the transactions and cause further issues and downtime.