46,185 questions
Having issue signing into einvoice
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Don Brown
0
Reputation points
Here is the error code...
Request Id: 3cea7b90-857b-4528-883d-d09eb099bb00
Correlation Id: 9960d807-081a-4fb9-baec-9f6a7dbd3204
Timestamp: 2023-06-12T22:43:35Z
Message: AADSTS50020: User account '******@nwtestsolutions.com' from identity provider 'https://sts.windows.net/efd8fec1-062b-4312-82ff-4d315cfc2db1/' does not exist in tenant 'Microsoft' and cannot access the application 'b5b97451-c66d-4f35-bc22-f7a20e2209a4'(AAP Einvoice PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 81%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Marilee Turscak-MSFT 37,206 Reputation points Microsoft Employee Moderator2023-06-14T00:28:45.3033333+00:00 @Don Brown , It sounds like you might be using your work account instead of your personal account for an application that only accepts a personal account. Have you made sure that you are logged out to any Microsoft account ?
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