Can we create a page for knowledge-base on SharePoint?

Kaur, Kimberly 0 Reputation points
2023-06-13T06:55:47.5033333+00:00
  1. The knowledge-based page should be available with a search bar
  2. When users are looking for a particular item within that SharePoint, they can easily find it through keywords, and only then should the search results appear.
  3. On the backend, we should also have a record of user-searched keywords so that we are aware of what our users are searching for and can supplement the SharePoint with that information.

These are the 3 main objectives of implementing a knowledge-based within our site. This is different from the current "search" functionality at the top ribbon of the SharePoint site.

Also, this is a SharePoint Communication Site version. Thank you

Ps. I have been asked to check whether the scripts could meet my requirement, as the members and engineers in this community are more experienced in this area.

 

Microsoft 365 and Office | SharePoint | For business | Windows
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  1. Ling Zhou_MSFT 23,620 Reputation points Microsoft External Staff
    2023-06-14T07:53:48.07+00:00

    Hi @Kaur, Kimberly,

    Thank you for posting in the community.

    Per my knowledge, there is no way to create a knowledge-base page that meets your needs for now. There are no out-of-the-box web parts for SharePoint to implement your requirements, and the script can only create a page, but the search box on the page needs to be implemented by a third-party plugin. Thank you for your understanding and tolerance!


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  2. Gigi 0 Reputation points
    2023-10-06T14:23:47.4266667+00:00

    Hi, I'm following this question and also want to ask on any alternative that could meet a little of the expected function as knowledge base within a site. Thank you

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