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Hi everyone,
I'm facing an issue while using Bing Ads API, specifically while using the signupCustomer API to create new accounts. Until recently, everything was working fine but lately, I've been encountering an "Authentication Failed" error which I'm finding difficult to understand and resolve.
I'm suspecting that the problem might have something to do with the permission level of the user in my MCC account. Has anyone encountered a similar issue and knows if this could potentially be the cause?
For more context, you can check the details of the requests I've been making at this URL: https://gist.github.com/hopewise/e9bccc84db183133ef391c95aef13992
Any insights on this issue or suggestions for potential solutions would be greatly appreciated. If you need more information to understand the problem better, please let me know.
Thank you in advance for your assistance!
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Maybe the refresh token have been invalidated? Have you tried requesting again a new token and see if it fixed the issue ? Requesting an new token can be found here: https://learn.microsoft.com/en-us/advertising/guides/authentication-oauth-get-tokens?view=bingads-13
A new refresh token has been requested, but getting the same result,,
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It seems like you're encountering an "Authentication Failed" error while using the Bing Ads API. One potential cause could be the permission level of the user in your MCC account. To get a better understanding of the issue, you can check the details of the requests you've been making in the provided URL. It would be helpful if someone who has encountered a similar issue or has insights into potential solutions can provide assistance.
Okey, we have found the solution, its that we were using Bing SDK 13.0.1. After using 13.0.10, it worked fine! The endpoint requires MFA support, which was not supported on the previous SDK version we used.
I hope this helps someone.