The Mail and Calendar apps in the Win11 store cannot be deleted after adding an email account

kaedeKami-1580 0 Reputation points
2023-06-17T11:33:59.15+00:00

Problem phenomenon:

The mail and calendar applications in the Win11 store cannot be deleted after adding an email account. After trying to delete the email account information through the registry, the email account added in the mail and calendar cannot be right-clicked for any configuration, and it cannot be deleted. .

Steps to reproduce the problem:

  1. I added 163 mailboxes to the mail and calendar application in Windows 11, but I entered the wrong SMTP address information of 163 mailboxes. I want to modify it again, but I found that I set it again in the mail application→manage accounts→click that After configuring the email account and right-clicking it, a pop-up window flashed past, which prevented me from modifying and adding the wrong email information.
  2. So I tried to go to Account→Email and Account in Windows Settings again, trying to delete the email account I added before, but there was also a pop-up window, and I couldn’t delete it.
  3. I tried to find the keywords of the email account I added in the Windows registry, found the registry information corresponding to the email name and email account, and deleted it, but after deleting it, I It is found that the email accounts originally added in the mail and calendar cannot be right-clicked for any configuration. Uninstalling and reinstalling the mail and calendar applications will not be able to perform any operations on the originally added accounts.

Were any changes made before the problem occurred (installation of applications, drivers, system updates):

As written in the steps to reproduce the problem, the above operations were performed.

Additional Information:

Version: Windows 11 Pro for Workstations

Version 22H2

OS version 22621.1413

Experience: Windows Feature Experience Pack 1000.22639.1000.0

1.As shown in the figure below, I cannot configure any mail account in the mail and application.As shown in the figure below, I cannot configure any mail account in the mail and application.

2.The email account information after I deleted the registration form is still left in the mail applicationThe email account information after I deleted the registration form is still left in the mail application

3.In the system settings, account → email and account, I can't see any email account information added beforeUser's image

  1. The information of these two email accounts cannot be found in the registration form
  2. Mail application version图片
  3. You can add a new email account in the mail application, but even if the information is the same as the previous account, it cannot be overwritten.
Windows 11
Windows 11
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