When typing email address in outlook, auto-complete won't complete my own address?

Question

When typing email address in outlook, auto-complete won't complete my own address?

G.Morrison 0

Autocomplete works fine, except when I want to send/forward an email to myself (which I often do with additional notes added)? Outlook won't autocomplete my own address! Anyone know if this can be fixed?

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Answer 1

Yuki Sun-MSFT 41,376 Moderator

Hi @G.Morrison ，

Please try to add your own email address as a personal contact in Outlook and then check if it can work.

In addition, for your requirement to send/forward mails to yourself, you can also consider using quick steps instead:

Go to Home > Quick Steps > New.
Select actions like "New email to" or "Forward to", type your own email address into the To filed.
Next time when you need to send/forward to yourself, you can simply select the mail in the message list and click the quick steps created above.

More about Quick Steps, see Automate common or repetitive tasks with Quick Steps.

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G.Morrison 0 Reputation points

2023-06-19T07:44:41.7533333+00:00

HI, Thanks for this suggestion. I already have the email address (my own) in my contacts but this doesn't work. I still have to type the address again!

Also, Quick Steps doesn't work either as Igenerally want to send a file (share) from inside Word/Excel or other program. Once outlook opens, I have to type my email in-full as Outlook won't auto-complete.
Yuki Sun-MSFT 41,376 Reputation points Moderator

2023-06-20T08:13:28.93+00:00

Hi @G.Morrison ，

In case it's an issue with the current Outlook profile, I'd suggest trying to create a new Outlook profile and see if your own email address can be saved to the autocomplete cache. See Overview of Outlook e-mail profile for information on creating and switching Outlook profiles.
Yuki Sun-MSFT 41,376 Reputation points Moderator

2023-06-23T08:43:27.8666667+00:00

Hi @G.Morrison ，

Just checking in to see how things are going with this issue. Have you had a chance to try testing using the new outlook profile and does it work?
G.Morrison 0 Reputation points

2023-06-23T09:05:34.4633333+00:00

Hi, thanks for checking in! I tried a fresh install of outlook on a new laptop. Same problem, so I figure it must be an intentional "MS feature" rather than a bug. On this fresh install, if I type ANY other address (other than my own), it autocompletes!
Yuki Sun-MSFT 41,376 Reputation points Moderator

2023-06-26T07:11:22.3233333+00:00

Hi @G.Morrison ,

May I know what's the type of your email account? Is it an Exchange account hosted on Exchange server or Exchange Online?
If it's a work account, have you had a chance to confirm with your colleagues to see if there are other users who are experiencing this?

I checked it using an Exchange Online account and can autocomplete the primary mailbox address successfully:

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When typing email address in outlook, auto-complete won't complete my own address?

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