(FIXED) PC crashes into blackscreen, can still hear the sound, Kernel 41 (63)

Jan Zvára 10 Reputation points
2023-06-17T14:36:49.61+00:00

Hi, so I have just recently started to get some weird crashes, I was just casually playing F1 22 and all of sudden all of my 3 screens went dark, no signal. I could still hear the sound of the game fine and the video I was playing on the second monitor. So I restarted my pc, started the game again and it happened again, this time it happened a bit later (first crash happened in like 10 minutes of the gameplay). So I checked the event log and it said Kernel 41 (63). I have tried every fix I found but nothing really worked out. My PSU had some issuess previously and I had to return it so I though it might be the issue, so i bought a new one today, well it is still happening. Nothing seems to fix that. Its importat to say that I have recently changed my CPU and RAMs but it was not happening first couple of weeks, also on the previous CPU and RAM I have never had that issue. Can somebody please help me ? It drives me crazy, with the release of F1 23 this has been happening in the first 5 minutes without me event getting into the game, it just crashes right in the menu.

My setup:

CPU: Ryzen 7 5800X3D

GPU: ROG RTX 3080 OC

RAM: G.Skill Trident Z CL16 4x16GB 3600Mtt

PSU: Corsair RM1000x (was Gigabyte UD1000GM

Windows for business | Windows Client for IT Pros | User experience | Other
{count} votes

1 answer

Sort by: Most helpful
  1. S.Sengupta 24,871 Reputation points MVP
    2023-06-18T02:07:27.1666667+00:00

    A few things could be tried:

    • In BIOS settings, go to Advanced > Performance > Overclocking.
    • Disable overclocking, save changes to BIOS, and reboot your system.
    • Update BIOS.
    • Type mdsched.exe in the Run dialog box to open Windows Memory Diagnostic Tool.
    • Open Command Prompt, run it as administrator, and type the following command:

    DISM.exe /Online /Cleanup-image /Restorehealth

    Afterward, type SFC/Scannow and hit Enter.

    Update all the Device drivers.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.