Intune - macOS app delpoyment error - This DMG file is not supported 0x87D30143

Question

Hi,

I am trying to deploy Citrix Workspace to a macOS device via Intune. I get the following error

This DMG file is not supported. Check the prerequisites for deploying a DMG file. (0x87D30143)

I downloaded the installer from Citrix and can install it manually on the Mac, so the installer does work.

I have been able to deploy MDE and 365 apps to the Mac via Intune. Any ideas on why I am getting this error?

Thanks

Answer 1

@user-unknown Thanks for posting in our Q&A.

This error code is not recorded in our official article. From the error message, please check if the device meets the prerequisites.

https://learn.microsoft.com/en-us/mem/intune/apps/lob-apps-macos-dmg#prerequisites

Specially check if Microsoft Intune management agent is installed on the device.

If there is anything update, feel free to let us know.

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Answer 2

I am getting the same DMG 0x87D30143 error except the app that was deployed was a MacOS .PKG app, not DMG, and it shows as successfully deployed to just one of my devices, please advise.

Answer 3

We do have similar issue with .pkg. Same Package configuration got installed on other devices. only for one device we are getting this error.

Answer 4

Same issue here with just two apps (pkg). Many other are working without issue. So looks like not a general issue on the device or the configuration. Both apps can be installed localy on the device by hand without an issue.

Error message:
The file provided is not supported. Check the requirements for deploying the selected app type. (0x87D30143)

One app does not has a CFBundleVersion in its Info.plist file. The other app has a CFBundleVersion string which does not look like a version string, just a build number like 23456. Looks like intune has issue with such apps.