New Microsoft UI not visible after pc reset

Question

Hi. I have the official version of Microsoft Office 2019 Home and Student. I had to reset my laptop a couple of days ago due to some reasons. I'm on the latest release preview version of windows 11. Before resetting my system, I had the latest UI for all Microsoft Apps such as Excel, Word, etc. But after resetting, they're back to the older visuals. How can I get them back?

Answer 1

Hi @Jai Vaidya,

May I know the UI is developed by yourself or out-of-the-box? If it is OOTB, you can open office applications and go to File >> Account >> select the Update Now option.

If you used the "Keep My Files" option during the reset process, it may have affected your Office UI settings as detailed in this article: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/how-push-button-reset-features-work?view=windows-11#keep-my-files. In this case, try setting up your Office UI again by following the steps recommended by Microsoft.

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