How to fix Whea-logger event 46 error, memory Machine check exception

ptruber 10 Reputation points
2023-06-17T19:06:55.9133333+00:00

My PC crashes only when I play a videogame, Ive tested every stick of ram with Memtest86. I have tried to test each stick of ram individually by swapping ram after a crash to find a faulty stick. My drivers are all up to date from what I can see for BIOS, GPU and windows. Any help would be appreciated.

A fatal hardware error has occurred.

Component: Memory

Error Source: Machine Check Exception

The details view of this entry contains further information.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffd58e2ecd1028, 0x00000000bc000800, 0x0000000001010135). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 159b028f-c875-4aec-a385-1333e4290f95

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  1. Wesley Li-MSFT 4,576 Reputation points Microsoft External Staff
    2023-06-20T07:27:39.1666667+00:00

    Hello

    Thank you for posting in our Q&A forum.

    This bug check is typically related to physical hardware failures. It can be heat related or a result of defective hardware, memory, or even a processor that's beginning to fail or has failed. If over-clocking has been enabled, try disabling it. Confirm that any cooling systems such as fans are functional. Run system diagnostics to confirm that the system memory isn't defective. It's less likely, but possible, that a driver is causing the hardware to fail with this bug check.

    If you will use WinDbg for crash dump analysis, you can use !errrec address to display the WHEA_ERROR_RECORD structure using the address provided in parameter 2.

    The !whea and !errpkt extensions can be used to display additional WHEA information.

    https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x124---whea-uncorrectable-error

    If the response is helpful, please click "Accept Answer" and upvote it.

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