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Amazon and ebay not loading after windows 11 update

mrketmonkey 10 Reputation points
2023-06-18T00:27:30.64+00:00

Since my update to windows 11 Amazon and Ebay pages will not load. I keep getting page not loading error and the wheel just spins. I have tried all the advice, reset IP, reset winsock, reset adaptor nothing works.

The first page for both amazon and ebay loads but once i try and search for an item the page takes forever then errors out.

Sometimes it says not enough memory but when i check in the task manager while the pages are running i use less than 10% of my memory which is 64 GB.

This only happens in Edge and Chrome, firefox works fine but edge is my main browser. I have turned off extensions reset my router several times.

Most other pages work fine just Amazon and Ebay and I need them both for my business.

Any help would be greatly appreciated

Windows for business | Windows Client for IT Pros | User experience | Other
Microsoft Edge | Microsoft Edge development

3 answers

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  1. S.Sengupta 24,716 Reputation points MVP
    2023-06-18T01:57:05.8233333+00:00

    Since you're seeing sites work in In Private but not in normal browsing, it's likely this is caused by an extension or a cookie/cache issue.

    Do you happen to be running any extensions? If then either disable or uninstall. Try clearing your cache/cookies.

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  2. Michał Łatyński 5 Reputation points
    2023-06-18T12:23:21.9333333+00:00

    Try clearing all browsing history from the beginning in your browser.

    If this does not help, go to Windows settings, then the list of installed applications, find Microsoft Edge and click on the button on the right "modify". The wizard for repairing and restoring the browser to its initial settings will start.

    Remember to backup the data that you have saved in your browser (e.g. website passwords) before performing these operations.

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  3. Tim S 6 Reputation points
    2023-07-29T12:25:15.1533333+00:00

    I've found the problem to be that Windows Subsystem for Android has either not launched or failed in some way (lots of different reasons mentioned be people elsewhere).

    Not sure if this is because of Microsoft Changes or Amazon.

    Workaround launch the Amazon Appstore. Make sure is working. Then Launch your browser again.

    For those not aware of it the Appstore has settings saying to be launched if pretty much any link is opened to Amazon. And theoretically you were able to turn this option off. I had, but found I now had to turn this Option back on in order to get the Amazon Website to launch and respond in a reasonable time.

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