SSRS 2016 email subscription report link https redirect to http

Question

In our MSRS13 v13.0.5492.2 instance, only http configured in local ssrs, and we just use https via aws NLB for the final url, everything is ok except this:
after get the subscription email and click this link to review the live report,
https://www.reporting.com/ReportServer?%2FAdmin%2FReportName&rs%3AParameterLanguage=en-US
it open browser and redirect to http automatically, howevery it is not available.
http://www.reporting.com/ReportServer/Pages/ReportViewer.aspx?%2FAdmin%2FReportName&rs%3AParameterLanguage=en-US, it should be
https://www.reporting.com/ReportServer/Pages/ReportViewer.aspx?%2FAdmin%2FReportName&rs%3AParameterLanguage=en-US, which can be reachable.
would you please help me for any instruction?

appreciate you input.

Answer 1

Hi @Anson Dai ,
Haven't seen something similar like this, sorry that I am not quite familiar with aws NLB. Could this link be accessed directly in browser? If not , this could be a configuration and authentication issue. But I am not quite sure here since an aws NLB is involved.

Regards,
Joy

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Answer 2

https url is availble, and we have customized authentication and then ssrs rediect it to http url which cannot be resolved by aws NLB.

Answer 3

Hi @Anson Dai ,
Did you mean the https url is not available from the subscription email, right ?
Did you get any specific error message ? Have you found any error in SSRS error log ?