Do you have a screenshot of winver?
having windows update problems.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 42%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Scott Fox
5
Reputation points
I just updated my cpu to windows 64bit form 32bit and windows update is telling me your device is missing important security and quality fixes, what do i do, i tried troubleshoot and it says there are no problems with windows update.
Windows for business | Windows Client for IT Pros | User experience | Other
3 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2023-06-18T17:02:40.31+00:00 -
Anonymous
2023-06-19T12:48:13.4433333+00:00 Just checking if there's any progress or updates?
--please don't forget to
upvoteandAccept as answerif the reply is helpful--
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 90%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Lei Tao (Shanghai Wicresoft Co Ltd) 250 Reputation points Microsoft External Staff2023-09-27T08:13:59.5866667+00:00 Hi @Scott Fox
Please run the following command to confirm the current operating system of your PC first:
winver
Then you should update to the latest version. The steps as follows：
1.Open Settings.
2.Click "Windows Update".
3.Click "Check for updates" button.
4.Download and install all updates.
Hope this answer is helpful for you.
Kind regards,
Lux
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 90%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
ck459 661 Reputation points2023-09-27T22:36:03.1+00:00 Hi Scott,
Please refer an article mentioned beneath, it should resolve Windows Update issues.
TROUBLESHOOT CRITICAL WINDOWS UPDATE ERRORS IN WINDOWS 10 & WINDOWS 11
If the above stated article resolves your issue, please do not forget to upvote.
Sincerely,
CK