Back up fail to complete, windows server 2019 Standard Data Center

Question

Back Error ID & everything
Writer Failures
Writer Id: {66841CD4-6DED-4F4B-8F17-FD23F8DDC3DE}
Instance Id: {50B73E78-E935-4498-B413-A0865D202879}
Writer Name: Microsoft Hyper-V VSS Writer
Writer State: 5
Failure Result: 80042336
Application Result: 80004005
Application Message: (null)
   Component: 2481FCFB-69DC-409A-AB5D-A195169E1498
   Logical Path: (null)
   Component Result: 800423F4
   Component Message: Could not create backup checkpoint for virtual machine 'UPDCADSCCM': The shadow copy provider had an unexpected error while trying to process the specified operation. (0x8004230F). (Virtual machine ID 2481FCFB-69DC-409A-AB5D-A195169E1498)
       File Spec: D:\Hyper-V\UPDCADSCCM\Virtual Machines\\2481FCFB-69DC-409A-AB5D-A195169E1498.vmcx Recursive: 0
       File Spec: D:\Hyper-V\UPDCADSCCM\Virtual Machines\\2481FCFB-69DC-409A-AB5D-A195169E1498.VMRS Recursive: 0
       File Spec: D:\Hyper-V\UPDCADSCCM\Virtual Machines\\2481FCFB-69DC-409A-AB5D-A195169E1498.vmgs Recursive: 0
       File Spec: D:\Hyper-V\UPDCADSCCM\Virtual Hard Disks\\UPDCADSCCM-DB-Disk01_5AD6664D-20E8-4D95-8463-DA6BAB1EADA0.avhdx Recursive: 0
       File Spec: D:\Hyper-V\UPDCADSCCM\Virtual Hard Disks\\UPDCADSCCM-DB-Disk01.vhdx Recursive: 0
       File Spec: D:\Hyper-V\UPDCADSCCM\Virtual Hard Disks\\UPDCADSCCM-Disk01_53B93127-BBEF-4AB2-85DA-4E84DB198DBC.avhdx Recursive: 0
       File Spec: D:\Hyper-V\UPDCADSCCM\Virtual Hard Disks\\UPDCADSCCM-Disk01.vhdx Recursive: 0
       File Spec: D:\Hyper-V\UPDCADSCCM\Snapshots\\4B4B348C-4E4B-435D-94A3-BCFD368BB4B5.vmcx Recursive: 0
       File Spec: D:\Hyper-V\UPDCADSCCM\Snapshots\\4B4B348C-4E4B-435D-94A3-BCFD368BB4B5.VMRS Recursive: 0
       File Spec: D:\Hyper-V\UPDCADSCCM\Snapshots\\4B4B348C-4E4B-435D-94A3-BCFD368BB4B5.vmgs Recursive: 0
       File Spec: D:\Hyper-V\UPDCADSCCM\Snapshots\4B4B348C-4E4B-435D-94A3-BCFD368BB4B5\* Recursive: 1
       File Spec: D:\Hyper-V\UPDCADSCCM\Virtual Hard Disks\UPDCADSCCM-DB-Disk01_5AD6664D-20E8-4D95-8463-DA6BAB1EADA0-AutoRecovery.avhdx Recursive: 0
       File Spec: D:\Hyper-V\UPDCADSCCM\Virtual Hard Disks\UPDCADSCCM-Disk01_53B93127-BBEF-4AB2-85DA-4E84DB198DBC-AutoRecovery.avhdx Recursive: 0
       File Spec: D:\Hyper-V\UPDCADSCCM\Snapshots\0AB6A0E7-F57F-47E6-9AF6-1D8B340901BB.VMCX Recursive: 0
       File Spec: D:\Hyper-V\UPDCADSCCM\Snapshots\0AB6A0E7-F57F-47E6-9AF6-1D8B340901BB.VMRS Recursive: 0
       File Spec: D:\Hyper-V\UPDCADSCCM\Snapshots\0AB6A0E7-F57F-47E6-9AF6-1D8B340901BB.vmgs Recursive: 0
*-----------------------------*


Application backup
Writer Id: {66841CD4-6DED-4F4B-8F17-FD23F8DDC3DE}
   Component: 2481FCFB-69DC-409A-AB5D-A195169E1498
   Caption     : Online\UPDCADSCCM
   Logical Path: 
   Error           : 80780175
   Error Message   : Component was skipped from volume shadow copy.

   Detailed Error  : 800423F4
   Detailed Error Message : The writer experienced a non-transient error.  If the backup process is retried,
the error is likely to reoccur.

Answer 1

Hello Md Nasir Uddin,

Thank you for your question and for reaching out with your question today.

The error messages you provided indicate that there were failures during the backup process, specifically related to the Microsoft Hyper-V VSS Writer. Here are some steps you can take to troubleshoot and resolve the backup issues:

1. Check Hyper-V VSS Writer status:
   • Open an elevated Command Prompt and run the following command to check the status of the Hyper-V VSS Writer:

     
          vssadmin list writers
     
     

   • Look for the "Microsoft Hyper-V VSS Writer" in the list and check its state. If it shows any state other than "Stable," there might be an issue with the writer that needs to be addressed.
2. Restart the Hyper-V Virtual Machine Management Service:
   • Open the Services console (services.msc).
   • Locate the "Hyper-V Virtual Machine Management" service, right-click on it, and select "Restart." This will restart the service and might resolve any temporary issues with the Hyper-V VSS Writer.
3. Check Hyper-V Integration Services:
   • Make sure that the Integration Services are up to date for the virtual machines experiencing backup issues. You can update the Integration Services by selecting "Insert Integration Services Setup Disk" from the Hyper-V Manager's Action menu for each virtual machine.
4. Check available disk space:
   • Ensure that there is sufficient disk space available on the volume where the virtual machine files are stored. Lack of disk space can cause backup failures.
5. Check event logs for related errors:
   • Look for any relevant error messages or warnings in the Event Viewer under "Application" and "System" logs. These logs might provide additional details about the backup failures and point you in the right direction for troubleshooting.
6. Update Hyper-V and Windows Server:
   • Ensure that you have the latest updates and patches installed for Hyper-V and Windows Server 2019. Keeping the system up to date can help resolve known issues and improve stability.

I used AI provided by ChatGPT to formulate part of this response. I have verified that the information is accurate before sharing it with you.

If the reply was helpful, please don’t forget to upvote or accept as answer.

Best regards.