how to fix internal server issue occurring on Logic Apps connector for Azure Digital Twin

umair18 0

how to fix internal server issue occurring on Logic Apps connector for Azure Digital Twin, i am following the steps mentioned in this article :

Below is my input :


{

    "method": "post",

    "queries": {

        "api-version": "2020-10-31"

    },

    "path": "/query",

    "host": {

        "connection": {

            "name": "/subscriptions/5b3df2c0-1e61-43d4-9d8c-3b853a519508/resourceGroups/IoTEdgeResources/providers/Microsoft.Web/connections/azuredigitaltwins"

        }

    },

    "body": {

        "query": "SELECT * FROM digitaltwins"

    }

}

and my output :

{

    "statusCode": 500,

    "headers": {

        "Request-Context": "appId=cid-v1:4d4d456b-80df-4c13-ba38-5b001ac1a4e0",

        "x-ms-function-status": "OK",

        "Date": "Mon, 19 Jun 2023 12:00:18 GMT",

        "Content-Length": "141",

        "Content-Type": "application/json; charset=utf-8"

    },

    "body": {

        "result": "{ \"statusCode\": 500, \"message\": \"Internal server error\", \"activityId\": \"62de68b3-a957-4e6a-bfd1-0d0c366416ec\" }"

    }

}

AshokPeddakotla-MSFT 28,306 Reputation points

2023-06-20T08:39:41.57+00:00
62162490 Greetings!

Are you seeing this error for the first time? If you are you following any documentation please share the link.

Did you follow Integrate with Power Platform and Logic Apps using the Azure Digital Twins connector

Here are some steps you can take to troubleshoot the issue:

Verify that the Azure Digital Twin service is running correctly and that there are no issues with the service.

Check the configuration of the Logic Apps connector to ensure that it is configured correctly. Make sure that the connection to the Azure Digital Twin service is configured correctly and that the credentials are valid.

Check the Azure Digital Twin service logs for any additional error messages or warnings that may provide more information about the issue.

Do let us know if that helps or have any further query.
umair18 0 Reputation points

2023-06-20T11:23:27.12+00:00
Yes, this is the article I am following,

Provisioning State of Azure Digital Twin service is Active

It is valid as if I give anything else(for testing purpose), I receive sub-domain error. Also API connection status is Connected.

There are no error or warnings in logs.
AshokPeddakotla-MSFT 28,306 Reputation points

2023-06-22T16:34:01.85+00:00

umair18 Since there are no error logs and other troubleshooting not helping, this needs further assistance to find out the root cause.

For a deeper investigation and immediate assistance on this issue, please file a support request @ https://aka.ms/azsupt? If you do not have a support plan do let us know.
umair18 0 Reputation points

2023-06-24T16:01:43.22+00:00

I don't have a support plan
umair18 0 Reputation points

2023-07-02T05:49:51.01+00:00

Dear Ashok,

Could you please support for the above issue.
AshokPeddakotla-MSFT 28,306 Reputation points

2023-07-11T04:01:30.8733333+00:00

umair18 If you do not have access to a support plan, could you please send an email to azcommunity@microsoft.com with the below details, so that we can work closely on this matter.

Thread URL: Link to this thread.

Azure Subscription ID:

Email Subject : Attn Ashok
umair18 0 Reputation points

2023-07-11T06:14:07.9766667+00:00

I was able to make it work with using managed identity and by removing "https://" Really appreciate your support.

Shankar Parab 0

I am getting error 403
{
  "error": {
    "code": 403,
    "source": "xxxx",
    "clientRequestId": "12345",
    "message": "The response is not in a JSON format.",
    "innerError": "Cannot read server response."
  }
}

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how to fix internal server issue occurring on Logic Apps connector for Azure Digital Twin