microsoft outlook version 1.2023.607.100 no sound when new email arrives

Luna, Gerardo 25 Reputation points
2023-06-19T21:49:45.4833333+00:00

microsoft outlook version 1.2023.607.100 no sound when new email arrives; I have all notifications set in outlook destop app and in window settings, but there is no sound when a new email arrives.

windows notifications

Eemail notifications

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
12,075 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,502 questions
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  1. S.Sengupta 24,211 Reputation points MVP
    2023-06-20T00:09:58.2+00:00

    Open Control Panel > Sound.

    Sound settings window >Sounds tab.

    Select Windows Default in the Sound Scheme drop-down menu.

    Scroll down the list in the Program Events box and select Desktop Mail Notification.

    Click on that drop-down menu and select the sound from the list. After selecting a sound, click on the Test button to hear it.

    Click Apply.

    Now, scroll down the list in the Program Events box and select New Mail Notification.

    Repeat [Click on that drop-down menu and select the sound from the list. After selecting a sound, click on the Test button to hear it.

    Click Apply.]

    Click OK to save the changes.

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