@Rohit Kulkarni Thanks for reaching out. I believe you may have already resolved the issue. But in case not then as per the screenshot the condition is false and that is the reason the true block action is getting skipped and this is the expected behavior.
You need to validate your Condition statement if it is evaluated correctly or not.
If you need any help, then please let me know so I can assist you further.
Please "Accept Answer" if the answer is helpful so that it can help others in the community.