One of my service is slow and loading in browser

Question

My app service request is loading in 3 PM ET timing . How I can check the issue and resoluton

Answer 1

@Barik, Monalisa

Thanks for reaching here! If your Azure app service is slow and loading slowly in the browser, you can troubleshoot the issue by following these steps:

1. Observe and monitor application behavior: You can track the health of the service on the Azure portal. The Metric blade shows you all the metrics you can add.

2. Collect data: Collect data to identify the root cause of the issue. You can use the Diagnostic Tools feature in the App Service diagnostics homepage to collect data.

3. Mitigate the issue: Once you have identified the root cause of the issue, you can take steps to mitigate it. This may involve optimizing your application code or database queries, reducing memory/CPU usage, or fixing any exceptions that are causing the application to crash.

Please refer to this document would be helpful- Troubleshoot slow app performance issues in Azure App Service

If issue remains, please let us know.

Answer 2

@Barik, Monalisa Thanks for reply!

So, while using Web App Slow tool from diagnostic and solve problems its showing high memory usage and App Service plan density check.

I would like to clarify on App Service and App Service plan you may want to know that for creating an App an App Service plan is required which is a set of compute resource assigned to run your App Service.

The pricing tier (Basic, Standard, Premium) of your App Service plan determines the compute power and features you get and when you deploy multiple App Services in the same App Service plan, they all share the underlying compute resources.

Also, for production applications, it is recommended that an App Service Plan does not host more than a certain number of sites and the app Service Plan Density checks for overstuffed App Service Plans and beeps if it finds that you have too many apps in the same app service plan. Its first thing to see Memory Analysis or Memory related issue.

You may refer to Azure App Service plan overview

Suggest you to refer this document link and the recommended solution https://azure.github.io/AppService/2019/05/21/App-Service-Plan-Density-Check.html

• Stop apps to decrease load
• Scale up your App Service plan
• Split Apps in multiple App Service plans

Hope this helps. Let us know if further query or issue remains.